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Have questions about your order, or a general enquiry?
You can learn more about Season Tickets and have most of your questions answered via https://www.rhodeislandfc.com/ticket-deposits-faq/
We offer USPS First Class shipping for orders that weigh less than 16 ounces. Priority Mail Service is also available and required for all orders weighing 16 ounces or more. Orders over $150 and over receive free shipping, automatically applied when your cart reaches $150. No discount codes are required.
We want to ensure you get your swag as quickly as possible. Orders placed Monday thru Friday are packed and shipped within 1 business day. Orders placed on Friday after 10 AM ET or on Saturday or Sunday are packed and shipped on the following Monday. If we are receiving a high volume of orders due to special promotions or the holidays, your order may take us a little longer to fulfill. If you have not received your Shipping Confirmation email and are concerned about your order, please contact us and we will let you know its status.
You will receive a Shipping Confirmation email at the time your shipping label is created. Your Shipping Confirmation email contains tracking information which will be updated as your package moves through the delivery process.
The United States Postal service indicates that First Class will be delivered in 1 to 5 business days and is not guaranteed. With Priority Mail services your package will be delivered in 1, 2, or 3 business days and is based on the origin, destination, and drop-off time and is not guaranteed. You may experience transit delays due to current circumstances in the postal system (e.g. floods, fires, Amazon Prime Promos). We are doing our best to get your order to you as quickly as possible, but delivery could take up to 14 business days. Your order might see various stops along the route—rest assured that your package is making its way to you. We appreciate your patience and truly value your business. Pleasecontact us if you have any further questions or concerns. We are always here to help.
Please contact us for details and options.
Your card will be charged when you place your order.
We are Payment Card Industry Data Security Standard (PCI DSS) compliant - the security standard for organizations that handle credit and debit card information. We are committed to providing you with a safe shopping environment.
We accept American Express, Visa, Mastercard, Discover, Apple Pay, and Google Pay.
We have Digital Gift Cards available for sale through our online store. After receiving your Digital Gift Card via email, you may either forward the email or print it for your gift recipient.
Physical gift cards aren’t available at this time, but we hope to have them soon!
We can package and ship gifts with a gift receipt (no special wrapping or card). All items in the same order will be packaged together with our gift option. If you would like items in your order to be mailed to different recipients, they must be ordered separately.
We cannot guarantee that your changes will be applied before your order is shipped, but if you contact us, we will do our best to accommodate any changes you may need with regards to sizing, color, or style, as well as shipping address changes and cancellations of orders.
We would love to hear from you! Please reach out to us at swag@rhodeislandfc.com or you can also engage us via our social media channels.
Please contact us and we will be happy to assist you.
Have questions about your order, or a general enquiry?