Delivery Restrictions: During checkout, the delivery cost and estimated timing will be calculated based on your address. If your address or country is not listed in our delivery options, it means we currently are unable to ship to your location. 

Payment Processing Error: We accept all major cards. The available payment options will be displayed during checkout. If you experience difficulties when placing your order, please verify that the following details are entered correctly: 

• Credit/debit card number (no spaces) 
• Valid from / expiration date 
• The CVV (three numbers on the back of the card) 
• The billing address matches the address your card is registered to 

Our website reflects the most current stock information. As our warehouse team continually updates inventory, our Customer Service Team cannot provide specific restocking dates, place items on hold, or process orders over the phone.

• Regular Items: Popular items are typically re-stocked based on demand and supply availability. Check the product page for any information about expected restock dates.
• Limited Edition Items: Please note that limited edition or seasonal items may not be re-stocked once they have sold out.
• Sale Items: Sale items are available while supplies last, and all available items are displayed on the website. These items may be excluded from returns and/or exchanges.

If you need to change or cancel your order, please reach out through the Contact Us page on the website immediately. We process orders as quickly as possible to ensure timely delivery, so it may not be possible to change or cancel your order once it's confirmed.

If your order has been processed, the Customer Service Team will provide you with information about how to return the item. 

Please refer to our Returns & Exchanges page. 

Please allow up to 24 business hours for the tracking information to be updated by our carrier once you receive the Shipping Confirmation. This automatically updates to give you the latest status information for each item. 

If your order contains multiple items, it will typically be shipped once all items are available. Check your order tracking link included in your shipping notification email. It will automatically update, and you will be able to view the status of each item.

Sometimes items may be shipped separately. 

We apologize for any inconvenience caused by the cancellation of your order. This could be due to one of the following reasons: 

• Billing Information mismatch 
• Invalid Shipping address 
• Order flagged as potential fraud 
• The product was out of stock 

Please contact Customer Service for further assistance via our Contact Us page.

As soon as your order has been fulfilled you will receive an email confirmation. If you are doing same-day pickup, all orders must be placed by the half as our store is only open to ticketed fans at the moment.

We cannot fulfill any orders the same day after halftime.

Standard processing:  Your merchandise order will ship within 2-5 business days from our warehouse. Standard ground delivery is an additional 4-7 business days in transit from the ship date.

Important: Orders are processed Monday through Friday, excluding holidays. Orders placed after business hours will be processed on the next business day. If we are receiving a high volume of orders due to promotions or the holidays, your order may take longer to fulfill. Please keep an eye on the announcement bar on the homepage for any specific delays.

We typically use UPS for our standard ground shipments. All orders placed using a P.O. Box or Military Addresses will ship via USPS.

You will receive a Shipping Confirmation email at the time your shipping label is created.  Your Shipping Confirmation email contains tracking information which will be updated as your package moves through the delivery process.

Unfortunately not at the moment, but we are hoping to offer this feature soon!